The communication of Courts of Accounts and Prosecution Services on social media: the challenges of accountability in the digital democracy

Abstract This article deals with the communication of Brazilian Courts Accounts and Prosecution Services on social media platforms Facebook, Twitter, Instagram, since opening their accounts. The study innovates in discussion about democratic controls over public administration so-called “digital democracy,” focusing institutional Services, showing that controllers also need to be concerned transparency accountability. Having verified they maintain professional departments operate intensively media, emphasis Federal Court (TCU) Service (MPF) specifically analyzes content two institutions’ this platform by using Iramuteq software. Both TCU MPF kept posting a variety Twitter first accounts at important moments recent political history. research question addressed was: Does expanding channels necessarily mean greater accountability? found these institutions, when communicating society did not respond accountability requirements theory implies.